Background
The Issue: Facilitate a special commission formed by the state legislature to review and make recommendations on Colorado’s property tax structure.
In December 2023, Keystone Policy Center began its role as facilitator for the State of Colorado’s Commission on Property Tax, facing a tight deadline while striving to achieve meaningful community engagement. Keystone sought to implement a process that was inclusive, transparent, and community-driven. The feedback gathered from that effort would then be synthesized by Keystone and given to the commission to develop recommendations for a path forward on Colorado’s property tax structure.
Our Approach
Keystone’s approach to facilitating the Commission on Property Tax was grounded in three core principles: accessibility, simplicity, and transparency.
- Accessibility Through Local Engagement: Keystone prioritized meeting communities where they are, conducting regional meetings across Colorado to understand local concerns and challenges. This effort was complemented by virtual options, but the team’s emphasis on in-person meetings underscored their commitment to inclusivity and deeper engagement. These sessions allowed for direct interaction with diverse community members, fostering trust and collaboration.
- Simplifying Complex Topics: Understanding the complexities surrounding property tax, Keystone structured conversations to be accessible to all participants, regardless of their level of expertise. This strategy disrupted traditional power dynamics and created a space where all voices could be heard, fostering a more meaningful dialogue among stakeholders.
- Transparency and Clear Communication: Keystone set clear expectations for each meeting, outlining objectives and limitations. This straightforward approach helped manage expectations, keep discussions focused, and ensure that participants’ time was respected, which ultimately led to more productive outcomes.
The Results
Keystone’s community engagement efforts led to the development of 12 recommendations for reforming Colorado’s property tax structure, grounded in the feedback gathered during the public meetings. On March 15, the commission reviewed these recommendations and approved 10 of them to be considered by the Colorado General Assembly. On May 8, the legislature passed legislation containing all of the recommendations from Keystone and the Commission’s work.
Senator Chris Hansen, chair of the Commission on Property Tax, praised the inclusive process, highlighting the value of hearing directly from those most affected by property tax issues. Keystone’s facilitation demonstrated that effective community engagement goes beyond surface-level consultation; it requires genuine connections, inclusivity, and transparency. The process with the Colorado Commission on Property Tax serves as a testament to the power of creating spaces where communities have a direct influence on decisions that impact their future.


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Shelby Coffey III is a distinguished journalist, media executive, and thought leader whose career has helped shape the landscape of American news and public discourse. Over several decades, Coffey has held some of the most influential roles in journalism, including serving as editor of the Los Angeles Times, executive vice president of ABC News, and deputy managing editor of The Washington Post. His editorial leadership extended to key roles as president of CNN Financial News, editor of the Dallas Times Herald, and U.S. News & World Report.
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